Here are the roles and responsibilities for Volunteers at The Pounds Project
Client Support and Engagement
- Welcoming and Orientation: Greet clients, provide an overview of the services offered, and ensure they understand the rules and procedures of the site.
- Harm Reduction Education: Distribute educational materials on safer drug use practices, overdose prevention, and the use of naloxone.
- Direct Support: Assist clients in accessing harm reduction supplies (e.g., sterile needles, syringes, safe smoking kits), and provide clean injection equipment.
- Overdose Response: Monitor clients for signs of overdose and administer naloxone or other emergency interventions as needed.
- Referral Services: Guide clients to additional health and social services, such as addiction treatment, housing support, mental health services, and primary healthcare.
Site Maintenance and Operations
- Cleanliness and Sanitation: Maintain a clean and safe environment by regularly cleaning surfaces, disposing of used supplies safely, and ensuring that the facility meets health standards.
- Supply Management: Help manage inventory by tracking and restocking harm reduction supplies, ensuring there are enough materials available for clients.
- Data Collection: Assist in recording data related to site usage, overdose incidents, and other relevant metrics while maintaining client confidentiality.
Advocacy and Education
- Community Outreach: Participate in outreach activities to raise awareness about the services offered and to engage with potential clients and community members.
- Stigma Reduction: Work to reduce stigma associated with drug use by providing accurate information and fostering a non-judgmental environment.
- Training: Participate in and sometimes conduct training sessions on overdose response, harm reduction principles, and other relevant topics.
Administrative Support
- Record Keeping: Assist with maintaining accurate records and documentation of client interactions, inventory, and incident reports.
- Program Evaluation: Help in gathering feedback from clients and staff to improve service delivery and effectiveness.
- Social Media: Promoting social media posts and encourage engagement within our online community
Additional Considerations
- Confidentiality: Volunteers must maintain strict confidentiality to protect the privacy and safety of clients.
- Cultural Sensitivity: It is essential to be culturally sensitive and respectful, recognizing the diverse backgrounds and experiences of clients.
- Empathy and Non-Judgment: Volunteers should exhibit empathy, patience, and a non-judgmental attitude towards all clients.
- Training and Certification: Volunteers might need to undergo specific training, such as naloxone administration certification, first aid, CPR, and harm reduction principles.